Normally, it takes 3-7 working days to handle an order, after which we proceed to shipping. Delivery times depend on location, and below we give an estimation:

● USA: 3-4 business days
● Europe: 6-8 business days
● Australia: 2-14 working days
● Japan: 4-8 working days
● International: 10-20 working days

We work with an On-Demand order management company with facilities all over the world. The order will be shipped from the nearest center to the customer’s delivery address.

A customs tax may be charged on international orders. However, taxes are not under our control and vary for each country, so consult your local customs office directly to check if they charge duties and taxes.

Before contacting us, please check the following:

● check the shipment confirmation email for any errors in the address of the delivery;
● check with your local post office;
● ask your neighbors if the courier left the package at one of them.

If the address was correct and the courier did not leave the package at either a post office nor at a neighbor, write to us at info@nebiaclothing.com indicating the order number. If you have
found an error in the delivery address, we can send you a replacement order, but it it will be at your expense.